About Us

Service Request

Service Request

Accueil 5 About Us

We are an appliance repair company whose mission is to stand out in the industry by offering to each and every client a high quality of service.

We want to help

Our team ressembles an orchestra, where each member cooperates with the others in order to provide a harmonious result. ach day has its challenges with various appliances deficiencies coming up. Our work method allows each team member to play a key part in the process and, with the combined efforts of the whole team, allows us to proceed with the repair and installation requests quickly, effectively and with respect. At the end of each day, we have a sens of accomplishment.

Our definition of peace of mind

No one needs an appliance breakdown. We aim to minimize the inconvenience during repairs and getting your appliance to function properly:

  • Minimize the impact on your time: quick booking of appointment, often in the same day, within a 2 to 3 timeframe to avoid a prolonged waiting time.
  • Manage your expectations: clearly explain each step of the procedure and be true to our word at all times.
  • Courteous manner: our team is cheerful on phone calls and empathetic to your situation. You need support, not a grumpy response!

A full-hearted team

We make sure to remember that a broken home appliance is a catastrophe in a home. As such, we do not only repair appliances, but bring back peace into your home. So that we can continue to provide this despite a growing business, we make it our priority to hire people with good values and we take care of them, which allows them to take care of you and your appliances. We constantly gage our productivity and joy at work, as well as your feedback to highlight good work and make improvements where needed.

Since 1985

We service tens of thousand of appliances every year.

Satisfaction rate 4.6/5

1000+ customers giving us high ratings on Facebook, Google and our website.

1-year warranty on parts and labor*

We are trusted for the work we do and we back it. Certain conditions apply.

Peace of mind service

We go out of our way to bring your appliance to good working condition the same day as the diagnosis.

Our Team

Achour

Achour

Technician

Alex

Alex

Service Manager

Asma

Asma

Chief Accountant

Carole

Carole

Customer Service Supervisor

Christian

Christian

Capitaine

Constantin

Constantin

Technician

Daniel

Daniel

Cheerleader

Danielle

Danielle

Customer service

Emmanuel

Emmanuel

Technician

Gino

Gino

Founder / Parts Department

Jean-François

Jean-François

Technician

Josimar

Josimar

Technician

Luigi

Luigi

Director - Parts Department

Marie-Pierre

Marie-Pierre

Technician

Martin

Martin

Technician

Micheline

Micheline

Director of Customer Service and Technical Department

Nathalie

Nathalie

Customer service

Pierre

Pierre

Technician

Roger

Roger

Installer

Romain

Romain

Technician

Sofiane

Sofiane

Technician

Stéphane

Stéphane

Parts clerk

Toufik

Toufik

Technician

Walid

Walid

Technician

Zaïd

Zaïd

Technician

Testimonials from our clients